Support

Help with projects, cuts, and saved clips.

How do I continue a project?

SnapSplit saves your project automatically as you work. On the Projects screen, tap its row to reopen the video with your split points and saved-clip status.

How do I add a cut?

Choose a video from Photos, tap the filmstrip or drag the white playhead to the moment you want, then tap Add split. The button shows how long the new clip will be, measured from the preceding cut. Videos up to five minutes initially show the whole filmstrip. Your drag keeps tracking even if your finger wanders above or below it.

How do I move or delete a cut?

Tap a numbered yellow circle to select its cut, or drag the circle immediately to move it. Crowded cuts appear as a numbered range beneath their lines. Tap near the cut you want within that range to open a closer view with separate handles. The selected line becomes thicker and Delete appears beneath the timeline. With a cut selected, the frame buttons move it one frame at a time. Tap the filmstrip to return to the white playhead and Add split.

How do I work on lots of short clips?

Tap Fine tune to open a closer view of the current moment (30 seconds for a multi-minute video). Drag the filmstrip sideways to browse; drag the white playhead to scrub. Holding a dragged playhead near an edge continues through the video. Adding or selecting cuts keeps this view open, so you can place successive cuts at a steady scale. Tap Show all when you want the full overview again. Videos longer than five minutes initially open in a five-minute window.

Where are my clips?

Tap Save all clips to export every section to Photos in order. Allow SnapSplit to add videos to Photos when prompted, then find the clips in your Photos library. Open View individual clips to preview or save one section at a time.

How do I delete a project?

On the Projects screen, open the project's ⋯ menu, choose Delete project, and confirm. This removes its stored source-video copy, split points, and saved-clip status from the app. Clips already saved to Photos stay in Photos; delete those separately in the Photos app if you no longer want them. iOS device backups may retain older project copies under your backup settings.

Contact

For help, feedback, or a privacy request, email george@trammells.com.